RETURNS & EXCHANGES

"What is your return policy?"

We offer a 100% satisfaction guarantee! if you don't love your purchase for any reason, we are happy to process a return.

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you notice an issue on the products or anything else on the order, please Write up your problem in detail and upload relevant photos where possible in this email: mery.fhm@gmail.com

When we receive a returned shipment, an email notification will be sent to you. Unclaimed returns get donated to charity after 4 weeks. If our facility isn't used as the return address, you would become liable for any returned shipments you receive.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer (if and as applicable).

“Do you offer exchanges?”

Nope. We do not offer exchanges, however you're very welcome to place a new order whenever you're ready.